The types of personal information we may collect about you via the contact form on our Site include:
The types of personal information we may collect about you via your use of our Site include:
The types of personal information we may collect about you where you call us using the click to call function on our Site, include:
Note: We may record telephone calls. Where we do so the recording is only for training purposes and we will notify you at the beginning of the call. You will be provide with an easy opt-out.
We may collect these types of personal information directly from you or from third parties.
We may collect, hold, use and disclose personal information we collect via our Site for the following purposes:
We may disclose personal information we collect via our Site to:
By providing us with personal information via our Site, you consent to the disclosure of your information collected via our Site outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with Australian Privacy law. You acknowledge that some overseas third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act and if any third party engages in any act or practice that contravenes the Australian Privacy Principles, it would not be accountable under the Privacy Act and you will not be able to seek redress under the Privacy Act.
Sensitive information is a sub-set of personal information that is given a higher level of protection under the Australian Privacy Principles. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information.
The type of sensitive information we may collect about you via our Site includes:
Provided you consent to sharing your sensitive information with us, your sensitive information may only be used and disclosed for purposes relating to the primary purpose for which the sensitive information was collected, including to respond to your enquiry via our Site with a relevant answer, such as a fee schedule or an appointment time for the dental service you are interested in.
Sensitive information collected via our Site may also be used or disclosed if required or authorised by law.
Restrict: If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Complaints: If you wish to make a complaint about how we have handled your personal information, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
We use the following cookies:
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor's behaviour and collect data about the visitor's viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
For any questions or notices, please contact our Privacy Officer at:
We'll then take a look at it and get back to you with potential treatment options to meet your needs.
Please contact us via this website or email without disclosing confidential information.